September 2023

PRACTICE MANAGEMENT WORKSHOP AND INTRODUCTORY COURSE CURRICULUM

28 October 2023 – Henley Business School
35 Brickfield Rd, Woodstock

Dear Practice Manager

EMC is commencing a certified course aimed at NQF level 5 qualification. This shall be comprised of 3 quarters of training (9 months in total), each with a workshop and several online lectures and supporting lecture material with testing. We are being proactive in terms of this non-clinical part of our Learning Portfolio curriculum.

You are cordially invited to the first Practice Manger Workshop on 28 October 2023 starting at 08h30 – 12h30, done in conjunction with Henley Business School and key industry stakeholders. The workshop agenda will be as follows.

Please complete the registration form below and for those attending virtually, click on the Zoom link below to register.

A discounted price of R800 is payable for this quarter’s
attendance which includes the above workshop, reading material, 3 follow-up Tuesday afternoon online lectures and testing.
……………………………………………………………………………….

Who should enrol?
Practice Managers and Health Care professionals in Private Practice

Please direct any queries geraldine@emconline.co.za.


Kind regards
Practice management

Introduction to Practice Manager Course

We are aiming to provide a certified course so that you and other practice managers can be empowered with key learning outcomes. We are aiming for a path for practice managers with the overall planning for a National Qualification Framework (NQF) qualification of level 5. This is a national structure used by South Africa to arrange the levels of learning achievements a person obtains under the South African Qualifications Authority (SAQA).

The course shall cover many aspects including practice and compliance governance in a regulatory environment, effective patient communication, embracing innovation and technology, adapting to change, fostering a patient centric approach and above all embracing Your Role as a Healthcare Practice Manager as you are the driving force behind positive change in healthcare.

The course equips practice managers with the knowledge necessary to establish and sustain a thriving medical practice.

Course overview

MODULE 1 FUTURE PROOFING PRACTICES FROM A TECHNOLOGY PLANNING AND CHANGE MANAGEMENT
PERSPECTIVE
MODULE 2 LEGAL COMPLIANCE

MODULE 3 (A) ELECTRONIC HEALTHCARE RECORDS AND QUALITY OUTCOMES
(B) MOVING FROM PAPER TO ELECTRONIC FOR BETTER PRACTICE ADMINISTRATION


MODULE 4 LEAN MANAGEMENT online on Tuesday 13h30 – DATE TO BE CONFIRMED


1. What is LEAN MANAGEMENT?
2. “Value” & “Wastes”
3. Benefits of LEAN MANAGEMENT?
4. What is LEAN MANAGEMENT in a MEDICAL PRACTICE?
5. Applying LEAN principles
6. How do you measure the success of LEAN MANAGEMENT in my PRACTICE?
MODULE 5 FINANCE & BUSINESS MANAGEMENT online on Tuesday 13h30 – DATE TO BE CONFIRMED
1. Modern Financial Model (Volumes, Tariffs, Revenue, Expenses)
2. Alternative Reimbursement Models
3. Key Performance Indicators (KPI’s) of a Medical Practice
4. Assessment of Investment Opportunities (ROI, IRR, Weighted Assessment)

MODULE 6 REVIEW AND TESTING FOR QUARTER 1 ON NON-CLINICAL LEARNING PORTFOLIO CURRICULUM
online on Tuesday 13h30 – DATE TO BE CONFIRMED

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