Questionnaire for healthcare Practice Managers

Dear Practice Manager

Thank you for attending the briefing in this week and for your assistance in helping us shape a much required course curriculum.

We are aiming to provide a certified course so that you and other practice managers can be empowered with passion, purpose, and dedication.

Remember Your Impact Matters as you play a significant role in healthcare. Our role is in motivating you to excel and shape a brighter future for all in healthcare and ultimately in a changing healthcare sector, create a thriving and efficient work environment.

The course shall cover many aspects including effective communication, embracing innovation and technology, adapting to change, fostering a patient-centric approach and above all embrace Your Role as a Healthcare Practice Manager as we see you as the driving force behind positive change in healthcare.

Here’s a detailed questionnaire for healthcare practice managers in South Africa to help design a SETA certified course for non-clinical and non-graduate workers in the field:

Please make an effort to answer this online form no later than 9 June 23

Whilst we shall appreciate your answers to every question; to those you cannot answer, just state ‘unsure’

EMC - Detailed questionnaire for healthcare Practice Managers

Section 1: Personal Information

Name

Gender

Age

Current Job Title

Contact Number

Practice Name

Practice Number

How many Years of Experience in Healthcare Practice Management:

What is your Highest Level of Education Completed / achieved:

Section 2: Job Responsibilities and Skills

2.1. Please provide a brief description of your current role as a healthcare practice manager.

2.2. What are the key skills and competencies required to perform your job effectively?

2.3. Are there any specific challenges or difficulties you face in your role as a healthcare practice manager? If yes, please describe them briefly.

2.4. What are the main non-clinical areas of healthcare practice management that you believe should be covered in a SETA certified course?

2.5. How important do you think it is for healthcare practice managers to have a formal certification or qualification in non-clinical healthcare practice management?

Section 3: Training Needs Assessment

3.1. What areas of non-clinical healthcare practice management do you feel you need further training or development in?

3.2. What specific knowledge or skills gaps do you believe exist among non-clinical healthcare practice managers in South Africa?

3.3. Would you be interested in participating in a SETA certified course specifically designed for non-clinical healthcare practice managers? Why or why not?

3.4. How would you prefer to receive training? (Select all that apply)

a. Classroom-based training

b. Online courses

c. Workshops or seminars

d. On-the-job training

e. Other

3.4 e. If Other, please specify

3.5. How much time can you dedicate to training per week? (in hours)

Section 4: Course Content and Structure

4.1 Which of the following topics do you believe should be included in a SETA certified course for non-clinical healthcare practice managers? Please rank them in order of importance, with 1 being the most important and 5 being the least important.

a. Healthcare policies and regulations

b. Financial management for healthcare practices

c. Human resources management in healthcare settings

d. Patient communication and customer service

e. Quality improvement and risk management in healthcare

4.2. Are there any additional topics or areas of focus that you believe should be included in the course?

4.3. What do you think would be the ideal duration for a SETA certified course for non-clinical healthcare practice managers?

4.4. Do you have any suggestions or recommendations for the overall structure or format of the course?

Section 5: Demographic Information

5.1. What type of healthcare practice do you work in? (e.g., hospital, clinic, private practice, etc.)

5.2. What is the size of the healthcare practice you work in? (e.g., small, medium, large)

5.3. In which province of South Africa is your healthcare practice located?

If you are human, leave this field blank.

Total Views: 42 ,